Cve 2024 28986 Affects All Versions Except Latest

SolarWinds Patches Critical Flaw in Web Help Desk Software

CVE-2024-28986 Affects All Versions Except Latest

SolarWinds has released patches to address a critical security vulnerability in its Web Help Desk software that could be exploited to execute arbitrary code on affected systems.

Vulnerability Details

The vulnerability, tracked as CVE-2024-28986, has a critical severity score of 9.8 and impacts all SolarWinds Web Help Desk versions except the latest (v12.6.1).

An attacker could exploit the vulnerability by crafting a malicious request that, when processed by the vulnerable software, would allow them to execute arbitrary commands on the underlying system.

Impact

A successful exploit of this vulnerability could allow an attacker to gain unauthorized access to sensitive information, disrupt system operations, or even take control of the affected system.

Mitigation

SolarWinds has released a hotfix (v12.6.1) that addresses the vulnerability. Users are strongly advised to apply the hotfix as soon as possible.

Until the hotfix is applied, users can mitigate the risk of exploitation by implementing the following workarounds:

• Restrict access to the Web Help Desk application to only authorized users.
• Install the latest version of SolarWinds Web Help Desk (v12.6.1).
• Disable or remove the Web Help Desk application if it is not in use.

Conclusion

This critical vulnerability underscores the importance of keeping software up to date and implementing strong security measures to protect against potential threats.

Users of SolarWinds Web Help Desk are strongly encouraged to apply the hotfix as soon as possible to mitigate the risk of exploitation.